2048 Diner

Something off in the kitchen?

Tell us what happened with a save, purchase, level, or privacy choice. This page is public and does not require a Row0 account or paid subscription.

Email 2048 Diner Support

What to include

  • What happened and what you expected.
  • Your 2048 Diner version and build from the bottom of Settings.
  • Your Support ID from the in-app support email, if available.
  • For a purchase issue, the product name, approximate time, and whether Apple shows a charge. A screenshot is helpful.
Please do not send your Apple Account password, verification codes, or full payment-card details. Row0 support will never ask for them.

Purchase charged but items are missing

  1. Keep 2048 Diner installed and connected to the internet.
  2. Open the game again and wait briefly. Unfinished StoreKit transactions are designed to retry safely.
  3. If the grant still does not arrive, email support from 2048 Diner Settings so the message includes your version and Support ID.

Apple controls billing and refund decisions. To request a refund or review a charge, use Apple’s Report a Problem.

Progress is missing or iCloud is not syncing

  1. Confirm the device is signed in to the intended iCloud account and iCloud Drive is enabled.
  2. Open 2048 Diner Settings and review the cloud-save status.
  3. Try a stable network and reopen the game. Local play remains available while sync is offline.
  4. Do not delete the app while recovery is unresolved. Contact us with the old and new device models and the last level you remember.

Privacy and analytics choices

  • Optional GameAnalytics can be declined without losing gameplay, save, or purchases.
  • Configured builds always send limited pseudonymous first-party gameplay measurements. Row0 does not sell this data or use it for advertising; contact us with your Support Code for access or deletion requests.
  • Apple tracking permission can be changed in iOS Settings under Privacy & Security, Tracking.
  • Cloud-save deletion is available in 2048 Diner Settings and requires confirmation.
  • For access, correction, deletion, or another privacy request, email support+merge.diner@row0.ai with “Privacy Request” in the subject.

Read the full 2048 Diner Privacy Notice for what is collected, why, retention, service providers, and rights.

Game feedback and bugs

Tell us the level number, what was on the board, the last action you took, and whether the issue repeats. Screen recordings are useful when convenient. Please avoid including personal information that is not needed to diagnose the problem.

Contact

Email: support+merge.diner@row0.ai

Provider: Row0 Inc, a company registered in Canada, 10 Milmar Ct, Markham, Ontario L3T 4J2, Canada.

We monitor this inbox for 2048 Diner support, purchase issues, privacy requests, and launch incidents.